JM
Jane M

1 reviews | Active since Mar 2011

18 Mar 2015, 14:48

Cannot buy ad hoc data over the web

Whenever I want to buy an ad hoc data bundle on my contract, I have to call the call centre (and use up most of my minutes waiting for an answer). The agent then puts the transaction through. I have never been able to figure how to do this on the web (via myAccount), as the only ad hoc options under \add ad hoc data"are SMS and minutes. Basically anything but data.<br> <br> Today"

0
Replies (1)
Autopage
Autopage's reply18 Mar 2015, 16:14
Official
Hello crossj,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards

Best regards,