JV
Jordana V

1 reviews | Active since Jul 2014

31 May 2015, 06:37

CANCELLING CONTRACT AND NO FEEDBACK

I have been trying to cancel my contract with Autopage for about a month now. They never answer the call centre phones - have been on hold for 35 minutes before. I eventually emailed and after 2 days I got a response of what the value I owe to cancel my contract., which would expire within 7 days. I then rep**** and said I need to know where to deposit the money. Finally at day 6 I received a response from Phindile Nkosi with bank details.<br> <br> I have subsequently paid the amount and emailed the proof of payment to Phindile and still haven't received any further feedback. I want to know what is going on and if my contract will be cancelled as I have paid the sum of R4000 already. I am out of the country at the moment and can be contacted on +***02

0
Replies (1)
Autopage
Autopage's reply01 Jun 2015, 10:23
Official
Hello jordana.ventzke,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage