KC
Kasandra C
1 reviews | Active since Dec 2012
08 Apr 2015, 15:28
Cancelled Contract- still being billed
I cancelled my voice and data contract with more than a month's notice and I am still being double billed by Autopage. I have contacted the call centre on numerous occasions via phone and email requesting a statement, but have still not received one. This month I was double billed for 3 x amounts by Autopage. The customer service is existent and I have yet to receive a response regarding the numerous queries I have sent them.
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Replies (1)Autopage's replyOfficial
09 Apr 2015, 11:01Hello kasandrac,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply09 Apr 2015, 11:01
Official
Hello kasandrac,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
