1 reviews | Active since Oct 2013
Cancellation of order which I did not place
On 29 January 2015 a sales representative from Autopage call me with an offer for a Phonebox, Hotspotter, Techtrace and Rescuebox, while talking to me I did inform the person that I'm not interested but he did not accept my no thank you. I finally told the person to email the information to me and if I am interested I will call Autopage. Friday morning 30 January 2015 I did receive the information regarding their offer as well as a conformation of order Invoice for the offer he called me for. I call Autopage and inform them that I did not place a order and that they must cancel the order. The lady said that she did cancel it and will send an email and sms to confirm the cancellation, but I never receive an email or sms. On 4 February 2015 my email was delivered to Autopage informing them that I did not order the phonebox, hotspotter, techtrace and rescuebox and that the order must be cancelled. I also received my monthly statement and it is also included on my statement. I call on the 7 February 2015 and speak to a lady by name of Patience and the *** but still I did not get any confirmation that the order is cancelled. Please can you assist me with this problem
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
