ZB
Zach B

1 reviews | Active since Jul 2014

09 Mar 2015, 17:01

Cancellation of contracts

I have two contracts with Autopage that I have been trying to cancel for weeks.<br> <br> First I tried phoning Customer Care on ***but I was unable to keep holding and holding for an operator.<br> <br> Then I went to the Autopage branch in Gezina. They couldn't assist me there either and simply gave me another telephone number to use - ***. I was told to use option 2.<br> <br> I phoned in the morning, afternoon and evening and always had to hold \due to high call volumes". Option 2 turned out to simply be the switchboard and every time I had to ask for the correct department"

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Replies (1)
Autopage
Autopage's reply10 Mar 2015, 07:14
Official
Hello ZDB,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage