1 reviews | Active since Jun 2014
Cancellation of contract
I have called the call center about a few minutes ago regarding the cancellation of my contract as it expires on the 30 April 2015 and I was told by the consultant that I cannot give the 30 day notice as this does not apply to my contract. And that my contract will now be extended by a further month. Accordingly to general rules of all mobile contracts a 30 day notice is given for the cancellation/expiration of a specific contract. By calling in I am giving a 31 day notice regarding the expiration of the contract. I will not consent to a further months subscription as I am within my right to give a 30 days notice which I have just done. I am not prepared to pay any further subscription passed the expiry date of 30 April 2015, according to Part C - Section 14 (3)(1a) of Consumer protection act. Please can someone call me urgently to rectify this.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
