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Charles C

1 reviews | Active since Jul 2014

31 Mar 2015, 10:13

CANCELLATION OF CONTRACT

I received an sms from the service provider that my plan has been changed with immediate effect and that my agreement has been cancelled with regards to the previous plan that I entered into with Altech Autopage.<br> <br> I phone the offices they inform me that it is a mistake on their side and that I have to wait for 24hours for reactivation. My phone is my business without it I lose income. The service I have received up to this far is totaly horrific. No one will lift a finger to assist from their side. I have to sit on the phone the whole day to sort out their internal problems. I am the consumer and I am paying my bills. I NEED PROPERT SERVICE AND ACCOUNTABILITY ON THEIR SIDE FOR *********** and/or NEGLIGENT STAFF!!!

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Replies (1)
Autopage
Autopage's reply31 Mar 2015, 15:14
Official
Hello Charlescastle,


We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage