CANCELLATION NOT PROCESSED - KEEP ON BILLING

Altech Autopage are the worst thieving ****** I have ever dealt with.<br> <br> I cancelled all my numbers with them - and the last two I have had a real problem with. I spoke to someone on the 1st April *** - to ask why I was billed for my two numbers when I switched them to pay-as-you-go effective 6 Feb 2015. He looked into it and said the cancellation wasn't properly done and was only done at the service provider and not at Altech. He said he would send in an urgent cancellation to get it cancelled and logged a call for my refund of two lines for two months (about R1700). I phoned today to see when my refund is being paid and the people I spoke to said the line was just cancelled now, and that no refund is due. They couldn't find any evidence of me phoning in in January or February - which I did several times, and therefore no refund is due. <br> <br> I think they have deleted the evidence of their failed cancellation and now I am paying the price.<br> <br> I cannot explain how infuriated I am at this wicked thieving *****ery.