Cancellation not processed

Dear Autopage,<br> <br> I am extremely, extremely and beyond explanation disappointed and irritated with Autopage! This is the worst absolute worst service I have ever received!<br> <br> After multiple emails and calling the contact center, you still get everything wrong and NEVER even bothered to contact me and settle the case.<br> <br> My word of mouth of disappointment has been going around, so you truly are not doing well for yourself!!!!!!<br> <br> After 9 emails to request the cancellation of contract on ***, you eventually responded and cancelled the contract. BUT YOU STILL TOOK MY MONEY after that!!!<br> <br> The contract was cancelled on 10/11/15 and then I got the statement on 01/12/2015 and paid R1,850.38 on 23/12/2015 - per debit order. That should've been the last payment!!<br> <br> What is the invoice you issued on 01/01/2016 for R1,781.11 (INV ***) ???<br> Then you took my money (stole the money) per debit order on 23/01/2016. BUT THE CONTRACT IS CANCELLED!!!<br> <br> Then you give me a credit note of R1,013.22 per invoice (INV ***). Why did I not get the full credit of R1,781.11????