pG
pranesh G

1 reviews | Active since Feb 2012

25 May 2015, 14:50

cancel my contracts

to whom it may concern<br> when i have to deal with Autopage it is a burden and brings lots of regret for doing business with you<br> the frustration is never ending and its just 1 thing after the next<br> i call into the headoffice, thinking that service is better there.<br> all they do is hang up on me, i am wasting hundreds of rands in airtime to rectify your mistakes<br> this is nonsense<br> <br> i would like somebody to contact me as a matter of urgency to have my contracts cancelled<br> i have been a member with Autopage for long enough to know that customer services means nothing to you<br> <br> i have been contacted for an upgrade to my contract ***<br> the phone in question was not in stock, as such i have requested the deal be cancelled<br> today i am told that i am subject to pay R26000 to have this cancelled<br> <br> i will be visiting the Ombud for advice on the matter<br> i will even be cancelling the contract that is not up as yet due to the breach of contract from your side<br> <br> i expect an answer to this matter ASAP<br> and please get somebody who is able to deal with this to call me and not somebody who still has to push me from pillar to post

0
Replies (1)
Autopage
Autopage's reply26 May 2015, 14:44
Official
Hello praneshg,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,