SB
Shelley B

1 reviews | Active since Mar 2009

13 Apr 2015, 10:21

Can't speak to a human being

It is so frustrating calling your call centre. I need some help from the technical dept. It is IMPOSSIBLE to get put through to someone. I listen to one disembodied voice after another asking me to make a selection. I eventually speak to a person who is a call centre agent. They try to transfer me to tech dept. I hold on for ever then get cut off. This has happened 4 times. Each time I call back I HAVE TO LISTEN TO THE SAME IRRITATING RECORDINGS AND GO THROUGH THE ENTIRE ANNOYING PROCESS. I have been trying to speak to someone for over half an hour. I have typed this entire complaint while holding on. You need to jack up your customer service!!!

0
Replies (1)
Autopage
Autopage's reply14 Apr 2015, 09:32
Official
Hello zog,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage