MK
Melinda K

1 reviews | Active since Feb 2011

27 Mar 2015, 13:54

Can't port my number

I have been trying to port my number from Autopage to MTN Direct for the last two weeks. It's been an endless hassle, I've phoned Autopage almost every day to try and get behind the reason my porting requests get declined every single time they give me a different reason for the port being declined. I have had to go to MTN and phone autopage from there and still no luck. I find it incredibly annoying that Autopage can't assist with something as simple as just porting my number. I've logged a query and they told me the porting department will sort it out in 3 business days well it's 5 business days now and still nothing!! <br> I definitely feel like it's such a waste of my time to battle just to move to a different network!!!

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Replies (1)
Autopage
Autopage's reply27 Mar 2015, 15:25
Official
Hello Melinda007,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage