CAN I PLEASE HAVE MY MONTHLY STATEMENTS????

Almost every month I have to contact Altech Autopage for my monthly statements on my tablet & cellphone. Do you people not have a system in place which automatically forwards the monthly statements to your customers without us phoning you & asking for them?? And when I do phone it takes ages to get through to a customer care consultant - just to be cut-off immediately - seriously??? I have a business to run - I do not have time to spend on the phone to ask for my statements. This is not the first time this has happened! I am also unable to log in into \My Account"on your website - even the passwords you send me do not work. Please can you get this right - or is it too difficult to understand????"""