CALL CENTRE STAFF LIE ABOUT UNBARRING ACC

My Autopage cell phone account was barred yesterday. Payment was made and sent through yesterday after which the call center told me that my phone would be unlocked after 15min. I was told this on 5 separate calls to the call center. 24hours later my phone is still blocked and now the call center agents are saying that my phone cannot be unblocked for another 24hrs as payment was not yet reflecting and has only come through now. Each of your staff give me a different story. So either your staff was lying to me yesterday or they are lying to me today.<br> <br> this is totally unacceptable! My account has been paid and yet I cannot use my phone. <br> <br> I have been a loyal client of Autopage for over 6 years and am shocked at the pathetic service I have received<br> <br> If this is the level of service that I can expect from your company I will much rather not renew my contract when it is up in December and go to another provider who are actually capable of doing their job.