LK
Lotter K

1 reviews | Active since Feb 2013

23 Feb 2015, 13:36

Call centre slams phone in my ear

I called them because they billed us for MMS'S which we did not send. One per day for 3 months. For one month of that time my sim was not even installed! <br> <br> The operator was extremely rude, refusing to listen to my problem and when I asked to speak to someone else he just slammed the phone down. <br> <br> Issue still not resolved, hundreds of Rand deducted for Service not used. Would not recommend autopage at all!

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Replies (1)
Autopage
Autopage's reply25 Feb 2015, 11:04
Official
Hello lkock,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage