Call Centre Bad attitude/ Debit Order Paid

Today 02/12/2015 I received a sms from Autopage that my account was not paid and will be suspended, but the debit order went off 26/11/2015. I phoned to ask them why and Puleng said it could take 7 - 10 days to show on there side, I told her I can't see how they can suspend my account when there accounts department loaded the debit. She had a very bad attitude and told me the reason I don't understand is because people like me do not give them time to explain that is why. Then she wanted to tell me that I did not have a re-occurring order but I have been paying Autopage with a debit order for 2 years now and for some reason in October 2015 my debit order did not go off from there side. I am so glad I only have one month left then I can cancel my contract with you guys as your service is pathetic and your call centre agent are not trained correctly. The account department is the worse as they do not allocate there payment, this is not the first time I have had issues and my friend feels the same she will also be cancelling her contract.<br>