Call Center Agents do not answer the phone.

My contract has one month to expire and I have been trying to call autopage customer services this week and have been unfortunate. The call center agents do not take my calls and if i finally get through they hang up on me. This is pathetic and unacceptable as the quickest and most efficient way off informing autopage that I would like to cancel my contract is viva telephoning them. This is becoming a tiresome process. What does it take to get a call center agent to update and cancel my contract????<br> Better yet what does it take for them to answer their phones???