Breach of contract and over charging on agreement

Ive tried to sort this complaint out by telephone and email and then Hello Peter but to no avail - im just being ignored. <br> I would like to lay a formal complaint with Autopage and Mobile Store regarding my new account. I have made numerous inquiries concerning an incorrect deduction on my account and just get ignored. <br> <br> I was conned into a new contract by mobile store which according to the recording was not to exceed R99 per month - now Im getting billed for far more than was the agreement. this is a breach of contract as far as I am concerned - I also want the recording as I will take this matter further for breach of contract as well as for over charging me on my monthly bill for the past three months. I have had no response now for three weeks!!!!!! this is just unacceptable!!!