1 reviews | Active since Feb 2015
BREACH OF CONTRACT
I took out a contract for my teenager on my existing contract. A couple of months down the line, we were unable to get hold of my child. I took the matter up with Autopage Woodlands as well as their head office because when my child is called, it says the number does not exist. Keep in mind I have been paying my accounts every month. I have signed a contract with Autopage but yet, I am paying for a service that is not provided to me as per the contract. I had to obtain another sim card in the meantime for my child to use and pay money into that account so that she can communicate with us. Once my contract expires (keep in mind I have been with autopage for over 12 years if not longer) I will not renew my contract. A contract is a legal agreement between a supplier who provides a service and a consumer who pays for that service. I am paying for a service I am not getting. It has been<br> nearly four weeks and still no joy or assistance (unless I contact them) from Autopage. I have had enough.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
