NP
Navendran P

1 reviews | Active since Nov 2010

16 Apr 2015, 19:43

Billing / Refund

And more stories from Autopage:<br> <br> So apparently on their system, I took 2 of the exact same contracts at the same time but I chose to pay R 169pm for one contract and R 221 for the other contract. How does that make any sense to anyone? Why would any consumer agree to be charged more for the same thing? But the accounts person believes it is 100% correct in her mind. How for the life of me would I have agreed to this.<br> <br> She insists on their computer system this is true and she is not willing to look further. The obvious thing to do is look at the original signed contract but this never crossed her mind. She wanted to be stern and angry and tell me I am wrong.<br> <br> Such incompetence but I expect nothing less from Autopage these days after now over 20 calls.<br> <br> Please have someone who is able to do more than just shout assist me.<br> <br> Thank you<br> <br> P Rugdeo<br> ***<br> Account was on ***<br>

0
Replies (1)
Autopage
Autopage's reply17 Apr 2015, 11:34
Official
Hello NPadayachee,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,