Billing pensioner since 2006 for inactive account

Billing pensioner since 2004 for inactive account - it also belongs to a company closed for ages. Anyhow billing an old man in an old age hme for this when there is absolutely no usage for close to a decade is ********<br> <br> Besides that I have been trying to cancel this on his behalf since december 2014 - no respose whatsoever<br> <br> Autopage - I hear you were *** but this is just shocking - no response and no help