JR
Jana R

1 reviews | Active since May 2010

18 Aug 2015, 08:38

Billing me when my contract expired

After struggling for what seemed like forever just to port my number from my Cell C contract which expired 28/07/2015 with Autopage to prepaid I now again have an issue with Altech Autopage - luckily I am no longer a customer. I received an invoice stating that I still owe Autopgage R 216.00 for data and calls from 28/07 - 31/07. My contract expired 28/07/2015 and I was no longer able to use my phone from the morning of the 28th - how can you bill me for that? I sent several emails to enquire about this (***

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Replies (1)
Autopage
Autopage's reply19 Aug 2015, 12:23
Official
Hello reynekej,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage