1 reviews | Active since Jan 2015
Billing me R2700.00 on a closed contract!!!!
I have now been on the phone the past two days with your call centre in regards to the billing <br> You are sending me. <br> I had originally opened the contract with Nashua mobile in July 2014 for a closed contract which <br> Stipulated that I pay R359.00 a month for a certain amount of data, certain amount minutes and SMS's<br> Before I would be automatically softbared. I do understand that the billing would not be accurate <br> And could be able to exceed the amount rendered. When with Nashua mobile this would never exceed <br> More than R100.00 before I was softbared.<br> The first month that you had taken over you have sent me a bill for +- R1900.00 as you can see on attached<br> For the December month. Due to your negligence you had left my contract open without my softbar limit <br> Without my consent and you want to make me liable for the amount due. <br> To my knowledge that is a breach in my contract and *******. Yesterday I have spoken to your consultants <br> Getting bounced around from one to another for 33 minutes at 14:30 with no joy. <br> By billing me this amount you have clashed with all my other debit orders putting me in the rear with my other accounts giving me a bad name!! YOU WILL PAY FOR THIS!
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
