mvdw
marko van der walt

1 reviews | Active since May 2014

09 Apr 2015, 12:20

Billing issue with no result

As a client of Autopage for the better part of 15 years, and with 2 phones on my existing contract, I <br> am extremely upset at the manner in which Autopage is dealing with a query <br> from November 2014. I obtained an extremely high bill from the usual R 4000 <br> pm to over R15 000 for apparent data usage. Since November I have queried <br> this, and for unknown reasons I have never had this proven. My phone is <br> currently suspended daily, and this is my work phones as estate agents. We <br> are religiously told we are in the wrong, and have been handed over. Every <br> month we pay more than our \contract"amount"

0
Replies (1)
Autopage
Autopage's reply10 Apr 2015, 12:50
Official
Hello Marko89,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage