JG
Jonathan G

1 reviews | Active since Sept 2014

09 Feb 2015, 10:10

Billing incorrect and cannot get this sorted out

Recently did an early upgrade on a mobile contract with Altech. Over the past 2 months my billing has been rather high so I queried it, I have spent the past 14 days fighting with Altech over proper billing. I escalated to upper management at head office and was told I will get feedback but have received nothing. I keep getting the same feedback to say my billing is right but I am convinced it is incorrect.<br> <br> Altech doesn't care and I have reached the point where I just want to cancel my contract. Have had enough!<br> Will be very surprised if anyone contacts me with regard to this!

0
Replies (1)
Autopage
Autopage's reply09 Feb 2015, 13:09
Official
Hello Golly101,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage