Billing incorrect

Good day to you.<br> <br> My normal account is approx. R2000-00 per month and my April account was R6861.75.<br> I called the head office in Midrand and told them there is a fault with this account as it is impossible for me to have used data to the amount of R 5333-99 so I was given a ref number 673802 and was told it would be looked into some time passed and I heard nothing so I called back and told then this was urgent and was told it would be escalated.<br> Sure enough a few days later I received another bill for R 6625.20 and the data on this account was for R 5126-49.<br> Now I beg you with tears in my eyes this is firstly not in my budget and I certainly don't use any where near that amount of data there is obviously a bungle up somewhere which must be sorted out.<br> I also cancelled my debit order as I will pay my account by EFT and I am glad I did this as I received the second account and want the mess sorted out before I pay anything over to Altech Autopage further to this I will be going to Cell C to migrate my account as it is clear that there is a problem and I am being made to pay for it.<br> I want my money back as this has now also put me into a financial bind because of this ***** up