JWA
Jacques Wessels-van As

1 reviews | Active since Jul 2015

30 Jul 2015, 07:20

Billing Dispute: 646800 Still Not Resolved!

I am still waiting for a resolve on my billing dispute! <br> <br> Logged complaint on HelloPeter 23/07/2015, received automated response. Sent mail to [Email Removed] received automated response and that the query has been sent to the Accounts Department and call was closed. Sent another mail today! <br> <br> SORT OUT THE DISPUTE! UNBLOCK MY PHONE! <br> <br> I am now going to pay another month for free minutes and data, THAT I CANT USE BECAUSE MY PHONE IS BLOCKED! ARE YOU GOING TO CREDIT MY ACCOUNT FOR THIS?<br> <br> Billing Dispute: 646800 - ***<br> <br> This has now been going on since April! ***!!! Sort out the issue!!!! The service is terrible!!! Get your act together!!! How can you send Final Demands if I have paid my account? I have received 2 Final Demand notices, I have made payments but my phone is still blocked!!!!! I am now being forced to use my company phone.<br> <br> Phone me on: ***

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Replies (1)
Autopage
Autopage's reply30 Jul 2015, 16:16
Official
Hello JacquesWvA,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage