1 reviews | Active since Jul 2015
Billing Dispute: 646800, ***
MY BILLING DISPUTE IS STILL NOT RESOLVED!!!!! MY PHONE IS STILL BLOCKED!!! I HAVE PAID MY ACOOUNT!!!! ARE YOU GOING TO REFUND MY DATA AND FREE MINUTES THAT I HAVE PAID FOR???!!! <br> <br> It has now been 4 months!! I have logged complaints, I have been to your Head Office, I have asked for a URL Report from MTN, still no joy!!!! <br> <br> Resolve the issue!!!! This is absolute BS!!! I am now using my work phone ***) as my phone is blocked! I have paid the outstanding accounts + last months account, the only amount outstanding is the amount for the dispute. <br> <br> I am going to lodge a complaint with ICASA and the CPA!!!!! I am tired of this nonsense!!! This is now the 3rd complaint on Hello Peter and all I get is an automated response. Then you still have the nerve to phone me and ask me \How my contract is working out for me and if I want to change it"(phone call from Terence last week).<br> <br> Sort out my contract and my phone!!!!"""
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
