JB
Justin B
1 reviews | Active since Mar 2009
08 May 2015, 12:13
Billed Twice in Same Accounting Cycle
Hi,<br> <br> I had an issue with Autopage a while back where they double billed me at the start of my contract. They resolved the issue but subsequent to that they billed me for 5 gig extra on my account. My bill was R6469 . I was on Vodacom HSDPA FIVE contract which cost R1000 at the time. Spent months trying to resolve the issue. I finally paid only the amount that I could calculate I had used and went to the police for an affidavit to that effect. They still didn't resolve the issue.
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Replies (1)Autopage's replyOfficial
11 May 2015, 08:52Hello excal200,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Autopage's reply11 May 2015, 08:52
Official
Hello excal200,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
