Billed R4372-68 for data usage.Have softbar limit

On 26 March 2015 I received an e-mail alert from Altech Autopage informing me that my Cell C Smart 2 GB for number *** has an estimate usage of R3984-16.<br> I could not believe it because the data bundle had a softbar of R50-00 and the small amounts it went over before it was cut off, was never a problem in the past. This time the usage limit was exceeded the 18th of March and was only blocked on the 26th of March. (R4372-76 and a week later.)<br> I phoned the Customer Care line several times, spoke to different consultants, launched a VIP complaint twice and raised a complaint on their website twice.<br> In all this time of 3 months only one person phoned me back, after I left a message, but I explained that I was driving and I never again heard of him.<br> On the 3rd of April I received an e-mail stating \My Limit Service does not support data management and are therefore removed from your line"<br> On the 18th of June I received a sms \""Dear Autopage Client to avoid suspension payment of R4372-68 is due immediately. Please pay to avoid R49 re-connection fee\"" Then they suspended me.<br> I think this is the worst customer service ever !!!"""