1 reviews | Active since Oct 2015
Big mess-no response after two calls.
I had an upgrade on my account,the sales person from Autopage offered me a different contract which I did not agree to.We agreed that I should carry on on the old contract and she recommended that I change the package if I want to, one month after receiving my new phone.I did not change my package as I was happy with what I had.<br> A month ago I noticed my airtime running out very fast and suddenly my contract had been changed from 750 to 200.I never agreed to that!!!<br> I phoned Autopage and they said they needed to listen to the recording and will phone me back-THEY NEVER DID.<br> So another two weeks later I phoned again-she said I must fill in a migration from and they will change my package back to the original.There is fees involved and I will not pay as it was Autopage who made this horrific mistake and are not responding.They did not need a migration form to change the package from750 to 200,their mistake,but now I must fill in a form and pay fees to migrate.Autopage does not come back me.I need action now.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
