ME
Mark E

1 reviews | Active since Mar 2015

02 Mar 2015, 09:50

Beware of Autopage if you value you business.

In October I was forced by circumstances to change providers from Nashua to Autopage after more than 10 years. In all this time Nashua never disconnected my line. Since having Autopage thrust upon me - I have had my phone disconnected every month like clockwork on midnight of the end of each month - and one or two more occasions. I have been to Autopage outlet in KC and Tygervalley Shopping centrers - to have the phone reconnected. On each occasion I have been without a usable BUSINESS PHONE for for several hours looking for a outlet between appointments. On 1st Feb the lady at KC phoned and once again I communicated my frustration to her and the person on the other line, They would increase my limit I was told I am not sure why - SINCE ON THE 1 ST you get a new allocation, so limit cant be the problem. <br> INCOMPETENCE however is since after 5 months Autopage just cant get it right. <br> The 1 gig of data and sms's that were lost in the move and was charged for - nobody can explain- since ultimately it comes fom the NETWORK WHICH I NEVER CHANGED. <br> I am tired of losing business - and I want to deal directly with the network- not these CLOWNS.

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Replies (1)
Autopage
Autopage's reply02 Mar 2015, 10:16
Official
Hello MSEnslin,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage