Bening charged for data when I have a bundle

I am paying for 3GB of data every month, but as soon as my data usage goes over 1 GB they start charging me. This has been happening monthly since May 2015 and I have logged the query 7 times with different consultants who have not managed to help. I have been charged over R4000 of data over this time that is covered under my bundle which I am also paying for monthly just by the way.<br> Last week was my 10th call to the call center where I spoke to a lady who completely understood my query, admitted they had made a mistake by not activating my bundle, logged it under the original ref number and assured me they were sorting it out and would call me back within 7 days. I received no call back and when I called back to check now, a new consultant cant find the recent log of the query she made and says I should log it again. I refused to log it again and asked to speak to a manager but couldn't because they are all miraculously in a meeting.<br> I have been a client of Autopage for 12 years and am really disgusted at the manner in which they operate. I am praying this report will be heard and help me to find some resolve. Can someone please contact me to resolve this!