SR
Sebastian R

1 reviews | Active since Feb 2015

16 Feb 2015, 11:00

BEING BEBITED WHEN CONTRACT IS CANCELLED

Hi <br> <br> When my Contract was with nashua mobile I requested it to be cancelled, Contract moved over to Autopage cellular and the callcentre of illetrate missfits , rude as hell , tell me that things happens , the can see notes for notice of cancellation, i had my cell blocked due to it being ******, so if my contract expires 28.11.2014 why do i have to pay for December, and January when i requested,<br> <br> i was recordings of them advising me that there is a 30 days period, if so i also want to know why i am still being debited and still have the nerve to send me a bill for February,<br> <br> Like really what the hell, i want all my money back for December and January,<br> <br> Please refer to all the notes on the system , and please advise your staff that they are the worse bunch of people i have ever dealt with and i will make it my personal duty to never recommend Autopage cellular to anyone due to the staff and how they action their client.<br> <br> I await a reply of some sort.<br> <br> regards

0
Replies (1)
Autopage
Autopage's reply16 Feb 2015, 11:40
Official
Hello Sebastian101,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards