Bad Sevice

My current cell phone contract with Altec Autopage was supposed to end at the end of November 2015. In August 2015 when I asked them about an upgrade, I was given wrong information by the call centre and as a result I decided to cancel the upgrade. I spoke to Yaliwe Leberu tel - ***. She said the upgrade would be cancelled and my number come the end of November 2015 would be converted to a pay as you go system as per my request.<br> When I called the call centre this morning to check on the above I was told that I now have an extended contract which I did not ask for and when I tried to get it corrected, I was given the run around. I also had the displeasure to speak to a man on the call centre who was very rude and put the phone down on me when I asked for management. <br> I want this sorted out before close of business today, I am not going to pay for an extended cell contract I did not ask for and I want the rude agent dealt with.<br>