1 reviews | Active since Oct 2012
Bad Service, Wrong Billing, Empty Promises
I have had endless issues with this store, who seems to be *********** in providing solutions and any customer service at all.<br> I had an increase on my billing over the last few months, and decided to investigate. I went to the store, where a trainee tried to assist me, with the manager instore but not willing to assist me or the trainee. After spending about three hours instore, with the staff promising me that my contract would be migrated to a hybrid contract and 1gig data bundle add on. I have now received more than 6sms's stating that my Data Bundle has been activated. When checking my balance it states that I have more than 3gig available. Who do they expect to pay for this. This is the thrid time that I have had issues with Billing, upgrades and terrible service at this store and Autopage. Dont know what to do anymore or where to go as I have lost all faith in Autopage. Cant wait for my contract to expire and move to another service Provider. If this issue is not sorted by Wednesday this week I will also go to the Newspapers, Ombudsman and who ever else will be willing to assist. This is just Pathetic.
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
We would like to thank you for bringing your concern to our attention.
Your request is being attended to and we will be in contact with you to provide feedback.
We apologise for the inconvenience caused.
Kind Regards
Altech Autopage
Best regards,
