BAD SERVICE, UNPROFESSIONAL, UNQUALIFIED PEOPLE

My husband took out the contract in 2012 with auto page. That was the main reason why we agreed to take the contract with them. Everything went well until the day we upgraded to a better and cheaper option (R99 a month). - We only received one statement on the 2012/05/17. They never informed us that the 2 gigabytes are finished so they just go ahead and deducted an amount of R9000 within 2 months. When my husband inquired about it they refuse to put him through to credit control and put the phone down (Bianca) if they could not answer questions. Earlier in the year my husband went to Auto page (Montana) to put a block on the gigabytes so that it does not exceed the amount of R200.00 (because that is what we can afford). They said they will do it (and on their system at Montana it states that \please inform Mr. Moore if the gigabytes go over the amount of R200"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;746754;688432;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/13 18:31;15/10/13 16:49;Amazed;;Service Department;;Had my Audi A3 booked in for a service on Monday the 12th of October. On my way out of my drive way, I heard a noise come from the car, and there after wasn't able to get into gear.<br> <br> After been towed to Audi Durban, I was told that the vehicle would be looked at, and there after I would be advised as to what was wrong.<br> <br> Tuesday, around 11-30ish, I called in to find out the status of the vehicle, as I had not heard from anyone.<br> I was told that the outer right front cv joint needed replacing. I asked about not been able to get into gear, and was told that the CV joint HAD? to be replaced before they could advise me about that.<br> <br> I was told that there would be a \diagnostic\"" fee which I thought I understood.<br> <br> R1174"