Bad service/Line suspended/No actions taken.

Bad customer service autopage too bad. My line has been suspended so many times the last 2 months. Tried to call so many times to resolve this, no luck. I needed to know why line was suspended. When I called them the 1st time the guy told me to send my bank stmt to [Email Removed] & my issue will be resolved & I did that. But the issue still stands. I called again, the 2nd guy just activated my line & was suspended again few days after. According to my records my account is upto date. I did confirm that with the bank as well. I called, email, again & again with no answersto my questions. Transfered from 1 call to another with no resolutions . On the 30th of Sept my account was debited twice & was not informed the reason why. I asked the bank to reverse 1 of the debit orders for the 30th Sept as I didnt authorise it. It's my records vs their records. Its their records vs my records & no one wants to understand why the bank says everything is ok on my side vs what they see on their side. How many customers have to suffer as the results of that. Who is suppose to handle these descripencies is no one wants to investigate further. Quick in suspending the line. Bad bad.