Bad service from Autopage

My Mother had a contract phone with Autopage from 2007 till 2009, now she lost the sim card and she wants to do a sim swap but Autopage keeps telling us that the number now belongs to Vodacom because my mom terminated the contract, however Vodacom is saying the sim card must be done by Autopage as it reflects because it shoes autopage as service provider on their data base.<br> <br> I don't understand why Autopage can't fix this issue and assist us with giving us a new sim card as the number still reflect as an Autopage number.<br> <br> How difficult can it be just give a person a new sim card with the same number??<br> <br> My in question is: ***<br>