EB
Esmari B

1 reviews | Active since Nov 2015

02 Nov 2015, 17:34

BAD SERVICE!! BAD ATTITUDE!!

I am a Atech AutoPage customer since 2010. I have experienced problems from day one and never had a good customer experience once. I have visited the stores in Centurion Mall, Reds Mall and Centurion Life Style when they still existed. The staff is never competent to assist customers. The call centre have BAD attitudes. I had an enquiry on the month-to-month Data bundles you can add to your contract on-line, I spoke to a gentlemen at the call centre and after he explained it to me, I asked him to explain it to me once again. His words: I am going to explain it to you one more time... When told him not to speak to me that way, he just put the phone down in my ear!!! This kind of service and behaviour is unacceptable!!<br>

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Replies (1)
Autopage
Autopage's reply05 Nov 2015, 09:31
Official
Hello esmaribotha@2015,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage