GK
Genevieve K

1 reviews | Active since Oct 2014

13 May 2015, 12:55

Bad Service - Altech Autopage

In response to my report on the 30th April at 10.45 MERKEL from the call centre phoned me and I explained my problem, he asked me who the person was that was responsible for returning my Nokia Lumia in for repairs instead of returning it to the H.O. I told him to phone Rudolf the Manager at the East Rand Mall branch. He promised to call me back after speaking to Rudolph AS USUAL I AM STILL WAITING. Plus I still have no phone neither the Nokia or the LG. I am furious as you can send 100's of emails to the call centre with no response only the automated response I am sure they press the DELETE button. <br> I will appreciate a response and would just like to cancel my contract which I e-mailed on the 31st March 2015.<br> My logon on name was Anthony@1<br> <br>

0
Replies (1)
Autopage
Autopage's reply13 May 2015, 14:05
Official
Hello anthony@1,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage