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jeremy N

1 reviews | Active since Jan 2013

29 Oct 2015, 08:47

bad service again

altec has still not fixed my cell number, the service from the call center and cancellations department is just plain disguting ...<br> <br> Please assist with ***, I need my cell number *** reactivated immediately as per my below instruction. When closing this account the number was deactivated totally.<br> <br> This was never supposed to be a data sim, I don't know why this is reflecting as such on your system.<br> <br> Please can this be done before 12 today ... <br> <br> previous email ....<br> <br> Dear Valued Customer <br> <br> Your service request with reference number 901787 has now been closed. <br> <br> The details of your query are as follows: <br> Please find attached a copy of the proof of payment for the settlement amount of R400 to pay up me Altech Autopage account, once account is closed please convert my number to a prepaid number. <br> <br> Cell - *** <br> i.d - *** <br>

0
Replies (1)
Autopage
Autopage's reply29 Oct 2015, 10:31
Official
Hello jeremy naidoo,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage