RP
Rochelle P

1 reviews | Active since Jul 2012

21 Apr 2015, 12:14

BAD SERVICE!!!!!

what a horrible experience I had with your call centre today. First I get the customer care agent Sanele who sounded fast asleep and just trying to get rid of me. Than I was transferred to Fiaz who did NO security checks to verify he is speaking to the correct client!!!<br> <br> when I confronted him in this regard he just said sarcastically \ I will do security checks next time you phone.<br> <br> when I insisted to speak to a superior he had the nerve just to drop the call in my ear!!!!! <br> <br> Now he tried phoning me 3 times on my cell

0
Replies (1)
Autopage
Autopage's reply21 Apr 2015, 13:42
Official
Hello w***,

We would like to thank you for bringing your concern to our attention.

Your request is being attended to and we will be in contact with you to provide feedback.

We apologise for the inconvenience caused.

Kind Regards
Altech Autopage

Best regards,