BAD SERVICE

My mother signed up a contract with Autopage cellular. On 26 March 2015 the cellphone was delivered and the person who delivered the cellphone took a copy of my mothers ID with proof of address saying that they need to RICA the simcard.<br> <br> The simcard was not active up until the 9 April 2015 until my mother had the simcard RICA at a nearby shop. I called autopage on *** at 12h05 and spoke to Zanele who had an attitude asking me why we did not call before the simcard was RICA'd. How were we supposed to know that the was a problem with the contract if no one called us to advise us?That call got cut and at 12h14 I called and spoke to Zulfa, I asked to speak to her Teamleader, Supervisor or Manager she told me they were all not available and took down my mother's details for a call back.<br> <br> Today the date is 13 April 2015 and no one has called back and the phone is still not working. <br>