Bad Service

When Nashua Mobile closed down in October 2014, I as a Cell C client had no option as to be transferred to Autopage. From the very beginning I had problems changing my address, etc. I also do not receive my monthly accounts and if I send them an email, I get a reply that they will respond in 7 days. In February, they rep**** that they are having a lot of queries over the festive season and it will take longer than usual to attend to the problem. So their Christmas season lasts until Feb! When you phone them, you have to hold on for ages. I have registered on the website but you have to pay an extra amount if you want to view your account. Is it legally correct that I was transferred by Nashua Mobile to a company that I did not choose? When I upgraded in May last year, I did not know that Nashua will be closing down. My contract was with them and I haven't sign anything with Autopage.