bad service

i have a contract with you and its on debet order first i did not get my minets then i got cut off after phoning autopage wich dont have a toll free line i got a line again and a big sory then my data was off and had to phone again and got that sorted now im on hold for 30min i want to know how do i owe money if im on a debet order please contact me asap the number i suply is the one you can get hold of me as the one i have by you nev er has signal