Bad service

After receiving an outrageous bill for data R 4354.00 I did everything in my power to control the use thereof.<br> Autopage could not put a cap on my data usage except if I move to prepaid. I then decided to buy extra data to avoid an over spend in future.<br> <br> The out of bundle rates are just outrageous. As per my bill I am charged R8.77 per meg out of bundle. <br> <br> The additional 2 Gig data was quoted at R165 if added to by monthly contract fee. The clerk confirmed that it was loaded and that everything was in order. <br> <br> I again phoned to get an update on my usage and I was told that I received an additional promotional bundle of 1 Gig free.<br> I then did a follow up on my additional 2 Gig data, I was told that it was not loaded. I then asked for a second time for this data to be loaded. <br> <br> This was 2 days before the end of the month. When I received my bill I was charged again R1284.37 for 146.43 meg data usage over my initial 2 Gig bundle. <br> When querying this I was told that they can see my request for the additional 2 Gig data but it was not activated. Call log REF 698844 .This after I have gone through the trouble of doing it twice.<br> <br> When I phone the call centre (call log Ref: 1