Bad Service

I cancelled my contract in January for ending 14th March. In February I wanted to confirm that this was done. It was not done. I once again wrote a letter andgave a copy of my ID. In March on the 13th I went in and was told it was done. On the 14th March I went in again and was told that the contract was cancelled and I can buy airtime as I wanted to keep my Number. I once again received an account. Not once did one of the 3 ladies, had my prepaid Rica.<br> All went well and again I received an account for April. Now money was ****** from me end of march and end of April for the contract. Then one morning my phone was blocked. I went in again to the branch to have this sorted out. Eventually after 7 days and 10 calls, my prepaid was working, hopefully no surprises this time. Every time I phoned or visited the store, I was told it was done and cancelled and send to the Rica department. This was all lies. It cost me about R300 on phone calls and petrol. I want my money refunded for March and April as I cannot be held responsible for the incompetence of all this people. No reply yet. On The 11th May, It was confirmed that the amount was paid. Once again a lie.<br> Mrs CJM Liebenberg