BAD CUSTOMER SERVICE EXPERIENCE

What an awful feeling to be disrespected and belittled by a call centre agent from AUTOPAGE.<br> <br> On the 18/08/2015 at 8:43 am, I called the call centre to obtain a settlement quote letter so that I can pay off my account. The call centre agent that took the call was so rude, disrespectful and had no interest in what I had to say to her or rather my reason for the call.<br> <br> In the middle of me trying to explain to her why I called, she cuts me off and request my cell number. When I told her that she was being rude, She wouldn't listen and continued to back chat and defend her senseless actions and lack of telephone etiquette.<br> <br> I don't need this in my life, I am a client to Autopage and no one is doing be favors. I gave this company business and not the other way around. Furthermore to my surprise when I requested for a reference number for the call. she just said \All calls are recorded". (She doesn't even care that I can request a recording of that call should the need arise)<br> <br> Respect all your clients ALTECH AUTOPAGE\"". Now I want a formal apology in writing from this company."""