Bad customer service

i just need to report that autopage cellular is the worst company ever to deal with. I needed to query someone billing my account and had to call in 3 times and speak to 3 different people. The call centre agents has no regard fr customer service and lack training. I also work in a call centre and we are very customer focused and know that the customer comes first and should be treated with respect. I doubt autopage has any quality assurance in place because then the consultants would kknow how to speak to a customer. I called in at about 1pm and the lady who answered was busy with her own things, she asked for my cell and id number and out me on hold for long and when she got back to me asked me to repeat it. i told her i already gave her that information and for her to get someelse to assist. She did not even apologize out me on hold for a long period again and transferred me to the switch board. The 2nd person i spoke to hung up while still attending to my query. The service is so bad i am even willing to pay my subscription for the next 11 months without receiving my airtime just so that i am no lnger linked with them thats how desperate i am. its really disgusting